DocuNex Application Privacy Policy

This privacy policy governs your use of the DocuNex web and mobile applications developed by Element42 Management Solutions Pvt Ltd, Bengaluru (Referred as Company in the subsequent sections). 'DocuNex' is a cloud based DocuNex(ePaper Verify) is an application for securely managing physical and digital documents on a single platform with ePaper as a microchip enabled physical document security product. DocuNex(ePaper Verify) is the easiest and most secure way to issue and verify the authenticity of the documents.

What information does the Application obtain and how is it used?

User Provided Information

When User register with us using our Docunex applications(Web or mobile) , you provide (a) email address, phone number, user name, and other registration information; (b) information you provide us when you contact us for help; (c) Payment related information such as debit , credit card information or netbanking to enable document verification using our web application and Mobile Apps (d) Transactional information that you enter into our system (including data uploads and downloads) when using the web application or Mobile App as per the application functionality (e) Mobile device details while activating.

The Following mobile permissions are obtained for enabling user to utilize all the features of the DocuNex Mobile app

Automatically Collected Information

In addition, the DocuNex applications may collect certain information automatically, including, but not limited to, user machine unique ID, user IP address, user machine’s Operating System related details, the type of mobile device you use, your mobile devices unique device ID, your mobile operating system, Mobile IMEI number. DocuNex applications may use the above Personal, Transactional & Automatically Collected information to provide the DocuNex web and mobile application & related features to users and also to:

Do third parties see and/or have access to information obtained by the application?

We will share Personal & Transactional Information collected through the DocuNex applications as described in this policy, unless we provide you with choices. Specifically, we may share your Personal, Transactional & Automatically collected Information:

Please note that any information that you post to public areas such as on our social media pages may be seen by other visitors to those pages.

What are yours opt-out rights?

You can stop all collection of your information by DocuNex applications by not using the DocuNex applications from the date of your choice or by uninstalling the Mobile app. You may use the standard uninstall processes as may be available as part of your mobile device.

Data Retention Policy, Managing Your Information

We will retain User Provided data for as long as you use the DocuNex applications and for a reasonable time thereafter. We will retain Automatically Collected information for up to 24 months and thereafter may store it in aggregate. If you’d like us to delete User Provided Data that you have provided via the web application or mobile app, please contact us at privacy@element42.in and we will respond within a reasonable time. Please note that some or all the User Provided Data may be required for DocuNex applications to function properly.

Children

We do not use the DocuNex applications to solicit data from children under the age of 18. If a parent or guardian becomes aware that his or her child has provided us with information without their consent, he or she should contact us at privacy@element42.in. We will delete such information from our repositories within a reasonable time.

Security

We are concerned about safeguarding the confidentiality of your information. We provide physical, electronic, and procedural safeguards to protect information we process and maintain. For example, we limit access to this information to authorized employees and contractors who need to know that information to operate, develop or improve our applications. Please be aware that, although we endeavor to provide reasonable security for information we process and maintain, no security system can prevent all potential security breaches.

DocuNex Linked Services

Our DocuNex mobile apps are companion apps for the DocuNex web application. When a user interacts with DocuNex web application, the data collected will be seamlessly made available in the DocuNex mobile apps & vice versa.

Third Party Linked Services

This privacy policy does not address, and we are not responsible for, the privacy, information or other practices of any third parties. This includes any third party operating any site or service to which the DocuNex applications links. The inclusion of a link on the DocuNex applications does not imply endorsement of the linked site or service by Element42.

Please note that we are not responsible for the collection, usage and disclosure policies and practices (including the data security practices) of other organizations, including any Personal Information you disclose to other organizations through or in connection with our DocuNex applications.

Changes

This Privacy Policy may be updated from time to time for any reason. We will notify you of any changes to our Privacy Policy by posting the new Privacy Policy here. You are advised to consult this Privacy Policy regularly for any changes, as continued use is deemed approval of all changes.

Your Consent

By using the DocuNex applications, you are consenting to our processing of your information as set forth in this Privacy Policy now and as amended by us. "Processing,” means using cookies on a computer or touching information in any way, including, but not limited to, collecting, storing, deleting, using, combining and disclosing information, all which activities will take place in India. If you reside outside India, your information will be transferred, processed and stored under Indian privacy standards.

Contact us

If you have any questions regarding privacy while using the DocuNex applications, or have questions about our practices, please contact us via email at privacy@element42.in